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Person handling a lock cylinder at a workbench lined with cylinders, keys, small pin trays and blank key tags. — Commercial Rekeying, Wilfrid
Three groups of keys on colored rings in an open metal key cabinet. — Master Key System Design, Wilfrid

Commercial · Wilfrid

Commercial Rekeying in Wilfrid

The drawer behind the counter holds a tangle of keys with tape labels: front old, side, Dave.

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In plain words

Rekeying is also a chance to decide how the keys should work, not simply to change them. Most businesses settle on a small number of key groups: one key for the doors every employee uses, another for the office, cash room or server closet that only managers open, and perhaps a single master for the owner that opens everything. The locksmith maps this out on a keying chart before touching a cylinder, then pins each lock so the plan holds true on the door. Staff carry one key instead of a ring, managers carry two, and the chart tells you at a glance who can open what.

Sound familiar?

A key turned up in the parking lot with the shop's name on its fob. It came back to you, which is lucky, but it means keys are leaving the building on rings you have never seen, and the shop's locks have not changed since opening day.

How the visit goes

Commercial Rekeying

How the visit goes

White door with a black keypad deadbolt and knob, beside a towel holding a lock body, latch, screwdriver and a tool bag. — Wilfrid
Technician in a cap and clear glasses holding a yellow impact driver at the latch edge of a black door. — Wilfrid
  1. Who needs to open what

    The keying plan is a picture of how the business runs, so the assessment asks who goes through which door on a normal day. Front-line staff need the customer entrance and perhaps the stockroom; supervisors add the office; the owner and the bookkeeper hold the cash room; the IT contractor reaches the server closet and nothing else. Out of that conversation come the key groups: doors keyed alike so one key covers a role, doors keyed differently where separation matters, and whether a master for the owner earns its place. The plan also names anything left out on purpose, so the chart shows both what changes and what stays.

  2. Cutting and marking the new keys

    Keys are cut to the new combinations on a code machine rather than traced from another key, so every copy is exact and the tenth key fits as cleanly as the first. Each key is stamped with a short code that means something only on the keying chart; the business name, the address and the word for the door it opens stay off the metal, so a lost key gives nothing away. Keys are counted out by group, tagged, and listed against the names of the people who will carry them. Where the plan uses a restricted keyway, the blanks are drawn against the authorization letter, and that letter is filed with the chart for future orders.

  3. Exits that still open the way they must

    Rekeying changes who can come in; it never changes how people get out. Every exit door and every door on the way to one is left opening from the inside with a single motion and no key. On a door with a panic bar, the outside cylinder simply controls entry, and the bar keeps working exactly as before. Once the locksmith has finished, walk the exit routes yourself, push each bar and turn each thumb-turn, and make that walk a habit at the start of every season so a new deadbolt or a helpful padlock never creeps onto an exit.

Commercial Rekeying

In the van

  • Interchangeable cores and control key

  • Dry graphite or PTFE lubricant

  • Key stamp set and tags

  • Mortise cylinder set screws and cams

  • Master pins

Two technicians in green shirts look over a metal tray holding a chrome tool beside a white van with open rear doors. — Wilfrid

Commercial Rekeying

What affects the quote

  1. Number of cylinders

    The count of openings drives the quote more than anything else: each cylinder is removed, repinned, refitted and tested individually, so a three-door shop and a twelve-office suite are very different jobs.

  2. Mix of lock types

    A key-in-lever cylinder, a storefront mortise cylinder, a back-door rim cylinder and a padlock take different handling, though several full-size formats can share one pin kit for the same key system; a premises with a wide mix of cylinder types and brands still takes longer than one with one.

  3. Upgrades chosen on the day

    Some businesses use the visit to move to interchangeable cores, add a lockbox for the alarm company or fit a heavier cylinder on the cash room. Each is a separate line you can accept or leave.

What to have ready

  • Are any cylinders stiff, loose or hard to turn at the moment?
  • When is the premises quiet or empty enough for the work?
  • Are any of the locks interchangeable cores, and where is the control key?
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Commercial Rekeying: questions

Questions
Will rekeying affect our alarm system or card readers?

Mechanical rekeying leaves electronics alone: alarm panels, card readers and keypads keep their codes and credentials. What changes is the list of people holding keys, and it is worth updating the alarm company's keyholder list and retiring the codes of anyone who has left at the same time, since keys and codes usually walk out together. Where a door has both a card reader and a keyed override, the override cylinder is rekeyed with the rest.

What is the difference between rekeying a business and replacing its locks?

Rekeying keeps every lock on the door and changes only the pins inside the cylinder, so a new key works and the old ones stop. Replacing swaps the hardware itself. Commercial cylinders are made to be repinned many times, so rekeying suits any lock in sound condition and leaves the levers, trim and door untouched. Replacement is chosen door by door for cylinders that are worn, corroded or too light for what they protect.

How long should we set aside for a commercial rekey?

It depends on the count and the mix. A shop with a front door, a back door and a stockroom is a short visit; an office suite with a dozen lever sets, a master key plan and a mailbox takes a good part of a day. Interchangeable cores are the shortest of all, since they are swapped rather than repinned on site. The locksmith gives a time estimate at the assessment, once every cylinder has been counted.

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