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Hands using a power driver at the end of a horizontal push bar on an open metal door. — Panic & Exit Hardware, Georgina
Person handling a lock cylinder at a workbench lined with cylinders, keys, small pin trays and blank key tags. — Commercial Rekeying, Georgina

Commercial · Georgina

Panic & Exit Hardware

Two doors used to swing as a pair at the community hall entrance, but one leaf has started closing before the other, catching the astragal and leaving a gap wide enough to worry the caretaker.

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In plain words

A pair of doors is its own small project, and not every pair needs the same approach. Some rim-device pairs keep their mullion and latch each leaf independently with no set closing order. Where sequencing does matter, one leaf is chosen as the inactive leaf and closes first, guided by a coordinator so the active leaf's device can seat properly into the strike or into an astragal on the inactive leaf. Removing a centre mullion calls for a compatible replacement arrangement on each leaf, which can matter for wheelchair access or for moving equipment through.

Sound familiar?

A padlock went on the stockroom's back door years ago for security and nobody has thought about it since, until the walkthrough this week pointed out that the same door is the room's only other way out.

How the visit goes

Panic & Exit Hardware

How the visit goes

White door with a black keypad deadbolt and knob, beside a towel holding a lock body, latch, screwdriver and a tool bag.
Technician in a cap and clear glasses holding a yellow impact driver at the latch edge of a black door.
  1. How the space is actually used day to day

    Beyond the code question, the locksmith asks how people actually move through the door: whether it is propped open during business hours, whether deliveries come through it, whether staff dog it open for a shift and forget to release it afterward. These habits shape which options make sense, such as a keyed dogging cylinder that limits who can hold the door open, or an alarm module that tells staff the moment a door meant to stay closed has been used.

  2. Labelling, signage and the dogging key

    Any signage the opening needs, such as a label identifying the door as an exit or noting an alarm, is fitted alongside the hardware rather than left for later. Where the device carries a dogging function on a standard opening, the key or keyed cylinder for it is handed to whoever the building's management names as responsible, along with an explanation of when dogging is appropriate; on any door that sits in a fire separation, mechanical dogging is left off the device entirely and is never installed as a management choice.

  3. Entry that stays separate from exit, permanently

    The building keeps full control over who enters through the trim on the outside of the door, independent of what happens on the inside. A lost key, a staff change or a new access-control card affects only the entry side; the exit side keeps working exactly as it did on installation day. That separation is the point of the whole installation, and it is worth remembering when any future change is proposed for that door, so entry security is never solved by touching the inside crossbar.

Panic & Exit Hardware

In the van

  • Dogging key or keyed cylinder

  • Door closer

  • Through-fixings and mounting hardware

  • Installation template and jig

  • Signage and labels

Two technicians in green shirts look over a metal tray holding a chrome tool beside a white van with open rear doors.

Panic & Exit Hardware

What affects the quote

  1. Access-control integration

    Where the door ties into an existing access-control panel, coordinating the exit hardware's signals with that system takes planning with whoever maintains it, which the quote accounts for separately from the device itself.

  2. Number of openings involved

    One door with a single device is the simplest case. A building with several affected exits, such as doors from a stairway plus an assembly-room exit, is quoted as the sum of each opening's own work.

  3. Number of keys or dogging cylinders

    Cutting keys for the outside trim and providing a dogging key or keyed dogging cylinder for the device is counted individually, the same way any keyed hardware is.

What to have ready

  • Who should hold the dogging key once the work is finished?
  • Which doors are involved, and are any of them fire-rated?
  • Are any of the doors exterior and exposed to weather?
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Panic & Exit Hardware: questions

Questions
Who is responsible for keeping the hardware compliant?

The building owner or the party the owner assigns, often a facilities manager, is responsible for keeping exit hardware in working order and for the fire door assembly testing that goes with it. A locksmith installs and services the hardware and can keep records on the owner's behalf, but the ongoing duty to maintain the assembly sits with whoever holds the building.

How much force does the door need to open with?

Hardware standards set a maximum, not a target: an exit device is built to release the latch under a firm push, no more than about 15 pounds of force applied at the touchpad or crossbar, roughly the pressure of a light shove rather than a heave. That ceiling covers people who cannot lean hard into a door, so the swing stays open to anyone moving toward it under pressure.

Is delayed-egress hardware allowed here?

Delayed-egress locking has a defined place in the codes that cover it, generally paired with sprinkler protection and a fire alarm system, and it is not a way to lock a door indefinitely; a short delay still releases on its own once the push is held, and always releases as soon as a fire alarm signal arrives. Whether it suits a given opening depends on the occupancy and the authority having jurisdiction, so it is confirmed with them before it is specified.

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